Therefore, managers and their organizations have inadequate guidance to help them identify and overcome the obstacles they are likely to encounter.The National Program for IT (NPfIT) in the National Health Service (NHS) was the largest public-sector IT program ever attempted in the UK, originally budgeted to cost approximately £6 billion over the lifetime of the major contracts. Unfortunately, there is little shared understanding of the challenges of implementing a PMO. For many organizations, this has meant ratcheting up project management skills, processes, and governance structures within the organization by implementing a project management office (PMO). Were small steps building on small successes going to get the job done fast enough? With the ever increasing challenge of successfully managing information technology (IT), organizations are recognizing the need for greater discipline in managing IT projects. He was also concerned about the many issues that the PMO implementation had already raised. He had held back on hiring fill time employees for the PMO and was moving very slowly and cautiously so as not to violate AtekPC's culture. John Strider, AtekPC's chief information officer (CIO), had strong convictions that the PMO-light model was the way to go. Issues brought out in the case include defining the PMO's purpose and mission, the structure and governance of the PMO, and how to successfully implement it in what appears to be a resistant culture. Presents one company's efforts to implement a project management organization, or PMO, and the challenges they faced in doing so.
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